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Junior Business Product Manager (Q-Chang)

Date: 12-Jan-2023

Location: Bangkok, Thailand

Company: The Siam Cement Public Company Limited

Job Summary:

Q-Chang.com is a home & living digital platform connecting customers with service providers. We are operating under Nexter Digital, SCG sandbox for grooming the industry game-changer and we are growing.

Responsibilities:

  • Drive Business Portal for partner included integration system (if need) under assigned partner and support partner to achieve sales target
  • Consistently analyze and understand assigned account’s behavior, then present Partner Portal and future development that will be benefit to all partners and other stakeholder (included sales team, operation team, supply team, etc.)
  • Monitor and support inquiries from any assigned partner including collecting feedback or requirement and share with the internal teams for product development
  • Act as the main contact person to solve technical issue related to Partner portal and other related part (e.g operation process, testing on UAT, training issue)
  • Support internal operation including Term & Condition, PDPA topics or legal-related document with internal team to setting up workflows with cross-functional teams and partner.
  • Work closely with Technology team, Sales & Operation team, Marketing, to take conceptual ideas and turn them into functional and discoverable product features under MVP/MLP concept
  • Creating detailed, comprehensive, and well-structured stories and task to communicate with Project manager for development process.
  • Work to become an expert in the product, customer workflows and business context to help ensure a high-quality product.
  • Responsible for creating, updating and supporting Product Documentations

Qualifications:

  • Bachelor's (BA or BS) in business, computer science, computer engineering, Information Technology or related field
  • Outstanding social skill in building relationships with partner at all levels.
  • Strong exposure to discuss product with partner via different channel (call, on-site, email, etc.)
  • Able to work under pressure with the agile and design thinking process.
  • Experience in home improvement or home service are a big plus

 

  • Competency
  • Ability to learn new concepts quickly, retain large amounts of information, and adapt to a changing work environment
  • Strong attention to detail and summary to work with related both internal and external team
  • An optimistic with sense of urgency, eager to learn, and curiosity
  • Good interpersonal and communication skills with proactively personality and service-minded
  • Have entrepreneur attitude, growth mindset
  • Able to confidently communicate and present both technical & business related of a project to all levels of colleague.


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