Technical Support Engineer (Waterproof Business ), Bangkok Based

Job Summary:

Responsibilities:

Technical Consultation & Problem Solving
• Provide technical advice on waterproofing systems and installation.
• Conduct site visits for technical assessment and problem resolution.
• Investigate and resolve technical issues and installation failures.

Customer & Sales Team Support
• Support sales teams with technical expertise during customer engagements.
• Provide on-site technical support during product application.
• Handle technical inquiries and provide expert recommendations.

Technical Documentation & Quality Assurance
• Prepare technical reports and failure analysis.
• Develop technical specifications, application guides, and training materials.
• Monitor installation processes for compliance with standards.

Product Development & Innovation Support
• Collaborate with R&D on product development initiatives.
• Conduct field testing of new products and application methods.
• Support product improvement through technical analysis and customer feedback.

Qualifications:

• Bachelor's degree in Civil Engineering, Structural Engineering, or related engineering discipline.

• Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies.

• Minimum 3 years in technical support, consulting, or engineering roles in construction chemicals industry or related waterproofing systems, building materials.

• Native Thai, conversation English for technical documentation and international coordination (TOEIC score of 550 or above)