Customer Service Officer, Chemicals Business

Responsibilities:

• Manage and follow up good delivering process to ensure the product arrival with clients 
• Manage logistics timeline for each channel and prepare related document.
• Coordinate with partners ie; Shipping agents, insurance, and banking. 
• Researching for best practice in PO and deliver process and Collecting client’s feedback to seek for further improvement 
• Improve delivering proves to improve client’s satisfaction rate with Stakeholders. 
• Other projects as per assigned 

Qualifications:

• Bachelor degree in Business Administration, Economics, Finance, Accounting, or others related major
• Achieved a minimum GPA of 2.7 for Undergraduate and 3.3 for Post-graduate studies.
• Able to communicate in English in professional scheme with least TOEIC score of 550 
• Direct experiences 1-5 years in customer support, or sales coordinator in Freight business is highly preferable. 
• Strong communication and Problem-solving skills 
• Able to working under pressure and tight timeline